X SPACE Account and Data Deletion

1. Delete Your X SPACE Account

Users of X SPACE may request permanent deletion of their X SPACE account and associated personal data.

Users can request account deletion either:

• Inside the X SPACE app from the Account section by selecting Delete Account; or
• Outside the app by submitting a request using the instructions on this page.

2. Request Deletion by Email

To request deletion outside the app:

1. Send an email to julialiu@worthbuy.com.au.
2. Use the subject line: X SPACE Account Deletion Request.
3. Include the email address registered with the X SPACE account.
4. Clearly state that the X SPACE account and associated data should be permanently deleted.

For security, WorthBuy may request reasonable verification that the requester owns or controls the relevant account.

3. Information to Include

The deletion request should include:

• The name of the application: X SPACE;
• The email address registered with the X SPACE account;
• A clear request to permanently delete the account and associated data;
• Any additional information reasonably required to verify account ownership.

Never request the user's password.

4. Data That Will Be Deleted

After the request and account ownership have been verified, WorthBuy will delete or arrange deletion of applicable account-related information, including:

• The X SPACE account;
• The associated Firebase Authentication user;
• Cloud save data associated with the account;
• Account-related game progress and inventory records;
• Stored room layouts and placed-object data;
• Account-related entitlement records where deletion is legally and technically permitted;
• Other personal information directly linked to the X SPACE account.

5. Data That May Be Retained

Certain limited information may be retained where reasonably necessary or legally required, including:

• Transaction and purchase-verification records;
• Tax, accounting, and financial records;
• Security, fraud-prevention, and abuse-prevention records;
• Records required to establish, exercise, or defend legal claims;
• Data required by applicable law, regulation, or platform obligations.

Any retained information will be limited to what is necessary and retained only for the applicable required period.

Purchased-content records may need to be retained or reconstructed through Google Play for financial, fraud-prevention, or purchase-restoration purposes.

6. Processing Time

Verified account deletion requests will normally be processed within 30 days.

If additional time is required due to legal, technical, security, or verification requirements, WorthBuy will provide an appropriate response to the requester.

7. Effect of Account Deletion

Account deletion is permanent.

After deletion:

• The user may no longer be able to access the deleted account;
• Cloud saves and associated account data may not be recoverable;
• Deleted game progress may not be restored;
• Some purchase history may remain with Google Play independently of WorthBuy;
• Locally stored data on the user's device may remain until the app data is cleared or the app is uninstalled.

8. Delete Data Without Deleting the Account

At present, X SPACE does not provide a separate process for deleting all cloud data while retaining the same registered account.

Users who want account-linked data permanently removed should request deletion of the account and associated data.